We are very pleased that so many of our business customers appreciate the work we do.
We receive hundreds of unsolicited testimonials, complimenting most aspects of our service. Range, speed, quality, price - they continually tell us that we get it right. We don't sit on our laurels, though! We continually work to provide the best service, and welcome suggestions on how we can improve - you can send them in via our Tell Us.. page, or by email, post, telephone, personal call... we are just glad to hear from you!
A few of the testimonials from our business customers:
Many thanks for your invoice, what a pleasure it is to deal with a company that makes life so easy and is obviously very efficient.
Colin Garwood, Director, ELECTRICAL SERVICES & PROJECTS LTD, 22/06/2012
Could I compliment you on:
a) Stocking the exact piece of equipment I needed, which had been tricky to find
b) Having helpful information on your website to confirm it was the right one
c) Automatically sending an invoice, which many don't but which my accounts dept. needs
d) Getting the item to me in a shade over 24 hours.
Well done and thanks!
Graham Coombs, Director, Communications, Railway Industry Association 23/09/2011
Marvellous, super service, thank you very much!
Nikki Conlin, Int Research Ltd, 26/08/2011
Now that is what I call a great service! Many Thanks
Mark Openshaw, DDF Post Ltd, 01/08/2011
I just wanted to say how professional and helpful your staff are even though I did not end up making a purchase as a new lead would not solve my problem. Thank you - keep up the excellent service!
Kim Keeble, Financial Director, Walton Dental Arts, 22/07/2011
Excellent and expert service as usual. Many Thanks.
Paul, EPC Graphics, 04/01/2011
Just a quick email to say thank you for such excellent service! The lead arrived first thing this morning and is exactly what I needed. Superb service at a very reasonable price – I may well be back for more!
Alex Rabbetts, Migration Solutions
I received my order this morning. I would like to say how impressed I am with the service I received from Leads Direct. I found the ordering procedure very easy and user friendly and I'm extremely pleased with the speed of the delivery. I would also like to say I enjoyed listening to your choice of music while a very helpful assistant dealt with an initial query I had re: placing an order.
Pat James, ICT Purchasing Officer, Brighton & Hove City Council
Lead worked excellent – thank you. I will recommend you to others
Ian, Think Marketing Material
I feel compelled to let you know how wonderful I think your service is. Your prices are mainly very competitive, and 1-3 day delivery is normally less than 24 hours! I’ve never had a single faulty product, although I’ve had the odd thing where I’ve got it wrong, despite the comprehensive web site and pre-sales tech line.
But the feather in your cap was the excellent service yesterday when at 4:25pm, despite believing the deliveries had already been picked up, your sales representative went and checked, just to make sure. With 5 minutes before the collection was due, I managed to add two items, worth £3, to my order and saved £10 additional postage. Everything was waiting for me at the office this morning when I arrived just after 9am. MAGIC!
Mark Belshaw, ICT Manager, Deaf Alerter plc
... we received them today, exactly as required. I'm very impressed you can take a request for a custom cable and make ten of them within a few days and ship them out, and charge a very reasonable price. I recommend you to a lot of people - I've told a lot of colleagues and contacts at other companies how good you are. thanks!
Paul Mansfield, Systems Engineering Manager, Taptu Ltd.
Just a quick note to say THANK YOU for your help and advice and the unbelievable turnaround on the leads. Order one day and get just over 24hrs later is great but for the Highlands is nearly a miracle. Thanks again, if I need any other equipment I will definitely be back in touch.
Clara, Joint Centre Manager, Strathpeffer Community Centre
Many thanks... indeed for your rapid and efficient service.
Simon Thorp, Operations Director, Datesand
Excellent service! Even ordering about 3.30pm Tuesday, we received goods by 10am next day. Thank you,
Steve Wood, Wellprint
Just a quick note to say thank you for your help and assistance with the delivery problem recently. I was very impressed with the polite and professional manner in which the issue was dealt with.
Ian Oultram, LPG Training
Well made, pro leads - friendly guy's to do business with - I'm over the moon. I've worked with many people in and around the music biz, if more folk were like you it would be a far better industry !!
Paul Rooney VICE SQUAD
We are very impressed with your service, both the advice, expertise and the getting the order to us.
Tracy J. Davey. (Mrs) Widford Parish Administrator
I'm more than pleased to say that I have received the goods this morning, so am very impressed with your service.
Linda Pym, Pentland Brands Plc.
That’s what I call service!
Paul Harris, Alternative Solutions
Before placing my order I was supprised to be able to speak to a real person, in the UK, who was both friendly and helpful, and able to give me the advice I required.
Nigel Lewis, Avalon Telecom
Having spent two weeks looking for a particular cable which didn't appear to exist (!), we were very impressed to find Leadsdirect.co.uk - not only did they have the cable, but they despatched straight away and we literally had the cables the next day!
Alison Williams Minibar UK Ltd
Great company and great service. We have used Leads Direct on various occasions for all sorts of weird and wonderful leads that we use in the telecoms industry. From helpful advice on the phone, to speed of order completion and delivery (even on custom made cables) I can't fault them. We will continue to use them for all our non-standard cable requirements.
Technical Director, GP Telecom Ltd.
Thanks, arrived today, wow what service
Annie Hollands, Director, Conquest Office Supplies Ltd.
In this day and age such excellent service is sadly not that common & in this case because we had originally ordered the leads incorrectly on the advice of our telecoms engineer your prompt action was all the more appreciated. To have done this at no additional cost is all the more remarkable & I wanted to express my appreciation I shall certainly recommend your services where appropriate Thank you for your help
Alan Smith Arcane Direct Marketing
Thanks for your help - great service!!! Have ordered today.
David - PC Service Centre Ltd - 15/08/2005
Thanks for all the kind comments, folks!